As part of the Paperspace acquisition by DigitalOcean, there are now several changes to billing for Paperspace users:
You now receive invoices from DigitalOcean. Invoice emails are sent from [email protected] with a PDF copy attached.
Your account is migrated to the DigitalOcean billing experience on cloud.digitalocean.com, where you can view details like team balance, itemized charges, and payment methods. You can no longer filter and review usage by user ID.
Your current Paperspace payment method has been migrated and you do not need to take any action.
Your team compute alerts have been migrated as DigitalOcean billing alerts. We do not support billing alerts for specific users. You can no longer create or use compute limits that restrict resource creation or forcefully terminate running workloads.
The Paperspace referral system is temporarily discontinued. If you have claimed credits from previous referrals, they are honored for Paperspace services.
If you are having trouble making a payment, please contact the Paperspace support team. Learn more about DigitalOcean’s monthly billing cycle, payment methods, and late payments.