Machine States & Error Codes
Overview
This document covers Core states and errors and what they mean.
States
Your Paperspace machine will go through several "states" in its lifetime:
Provisioning
Ready
Restarting
/ Restarting and Installing Updates
Inaccessible
Shutting Down
Off
Provisioning
Provisioning is the first state of the machine lifecycle, which you'll see while your machine is being built. If your machine stays in Provisioning for more than ten minutes, we recommend submitting a support ticket to have a look.
Note: Your machine will go straight from Provisioning to Ready, so if you're not planning on using it right away, make sure you shut down your machine so you're not charged.
Ready
You're good to go! Ready means your machine is powered on, and you can access it.
Restarting
/Restarting & Installing Updates
We display when your machine is Restarting. If you have a Windows machine, we do our best to display when your machine is installing Windows updates, and sometimes these can take a while. We don't have any control over the length of these updates. However, if your machine takes longer than a couple of hours to restart, we recommend submitting a support ticket.
Inaccessible
Something's up! If you see a little red exclamation point, hover over it to see the error code, if there is one. Error codes help us diagnose what's preventing your machine from being ready. Sometimes, inaccessible errors are caused by Windows updates that take longer than usual and clear on their own. If you've made changes to your machine that affect its connectivity to Paperspace or the internet, that will result in an inaccessible error as well. If the machine doesn't become accessible in 5-10 minutes, you may want to restart it, open a support ticket, or revert to a Snapshot.
Shutting Down
You've initiated a stop event, and your machine is in the process of powering off. This should take anywhere from 30 seconds to a couple of minutes.
Off
The off-state is the only state in which your machine is powered down, and for hourly machines, this is the only state in which your machine is not incurring any hourly usage fees.
Errors
Some errors will resolve themselves after a brief period or after a restart of your machine. Others will require submitting a support ticket. Should you submit a ticket, please provide as much information as possible, especially the hostname of the machine, the error that you see, and what if anything preempted the error.
Error Codes
Error | Description |
---|---|
200-206 | Machine Agent not responding |
208 - 209 | Linux agent setup incomplete |
210 | Machine stuck starting up |
211 | Machine stuck shutting down |
212 | Machine stuck restarting |
213 | Machine stuck upgrading |
214 | Machine stuck provisioning |